We place the client at the heart of everything we do
At Neural Pathways we begin by listening. We listen to the client, the people who love and support them and the people who care for them on a day to day basis. We also listen to people who have worked alongside the client including the wider team of agencies and services that might have helped them on their rehabilitation journey.
We aim to see the bigger picture without missing the smaller details. We will continue to listen to the client and the people around them during their journey and will make sure that the client understands their rehabilitation and feels central to all decisions that are made.
We never say never
The whole team are passionate about what we do and are determined to help each client reach their full potential. We take pride in thinking outside the box and remain both optimistic and realistic to achieve effective and successful long term relationships with all that we work alongside.
We strive for excellence and want our rehabilitation to be leading the way. Leading the way in client centred neurorehabilitation, leading the way in using new treatments and technologies, leading the way in measuring outcomes, leading the way in life changing sustainable results.
We aim to create sustainable change
We know that rehabilitation is an investment. By ensuring therapy is addressing the things an individual is motivated to change and is delivered in the environment in which they function, we can optimise outcomes and ensure value for money.
At Neural Pathways we are only as good as our last outcomes. Efficiency is built in to our rehabilitation programmes due to the flexible way in which we use our team. By guaranteeing that treatment is delivered by the right team member, with the right skills, at the right intensity, we aim to minimise the length of time rehabilitation is required for.
We act ethically and with integrity
Our quality assurance systems are transparent and robust and we are accountable and responsible, celebrating when things go right and learning when things go wrong. When we assess a client, we aim to provide a clinically meaningful assessment of needs, whether we are the treating team or not. If we assess a client and we are not the right team to meet that client’s needs, we will tell you and help you find out who is.